Refund Policy
Information about purchases made through Fiver Cards.
Last updated: August 27, 2026
Digital purchases
Purchases of Kudos and other digital features are generally intended to be final once delivered to an account, subject to applicable consumer protection laws.
Problems with a purchase
If a purchase was charged but the purchased item was not delivered, contact support so the transaction can be investigated.
Contact
Purchase support: support@fiver.cards.